Operations Manager, Event Pop-Ups - Corporate Las Vegas

Tao Group Hospitality•Las Vegas, NV

15h•Onsite

About The Position

The Operations Manager, Event Pop-Ups plays a key role in ensuring the seamless execution of large-scale events through expert staffing, onboarding, logistics, and operational management. This traveling position requires flexibility and the ability to adapt quickly to new environments. The ideal candidate will be comfortable working in different cities, leading and supporting new on-site teams at each event, and fostering smooth collaboration across internal departments, vendors, and partners. This role is critical to maintaining consistent operational excellence and delivering an exceptional guest experience across all event locations.

Requirements

High School Diploma Required or equivalent / Bachelor’s Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field
3-5 years of previous hospitality supervisory/management experience within a high-volume setting
Previous experience in event operations, staffing coordination, and large-scale event logistics.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Excellent written and verbal communication skills across internal teams, vendors, and event team members.
Demonstrated ability to lead and support new teams in fast-paced, changing environments.
Experience managing payroll, contracts, and vendor partnerships.
Proactive problem-solver with strong attention to detail and a commitment to operational excellence.
Must be willing and able to travel frequently and adapt to varying event environments and team structures.
Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
21+ years of age
Ability to write, read, and verbally communicate
Must have strong problem-solving skills
Excellent written and verbal communication skills required
Ability to work under pressure and meet deadlines
Must have good positive energy throughout the day
Must be able to read the computer monitors and print legibly
Must be able to sit and/or stand for extended periods of time
Must be able to move quickly through work and set the pace in the office
Must be able to push and lift up to 75 lbs. with or without assistance
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain a high level of confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment

Responsibilities

Manage comprehensive event onboarding processes, including team member outreach, independent contractor agreements, and pay acknowledgment forms.
Partner with Legal, People Practices, and Compliance teams to ensure all staffing and contractual matters meet company and regulatory standards.
Maintain clear and timely communication with event team members regarding schedules, uniforms, pay, service expectations, and group messaging.
Oversee payroll submissions for event team members, verifying hours worked and reconciling discrepancies.
Coordinate product and supply ordering, inventory tracking, and vendor relationships to ensure operational readiness.
Prepare and manage Banquet Event Orders (BEOs), production schedules, and all relevant operational documentation.
Collaborate with the Special Projects team to develop and maintain detailed event timelines, floor plans, and run-of-show schedules.
Track and monitor event budgets and operational expenses, identifying discrepancies or overspending and reporting to the Special Projects team.
Travel to event locations to provide on-site operational support, supervise team members, manage logistics, and troubleshoot issues in real time.
Conduct post-event debriefs and compile reports on team member performance, vendor relations, and operational improvements.
Assist and/ or complete additional tasks as assigned