Operations Manager - DevOps
About The Position
XCEL Engineering is seeking a qualified applicant for a Technical Operations Manager role. The TOM will serve as a key contributor to the success of project research initiatives by managing and advancing technical operations at a project level. This role involves close collaboration with the project's Principal Investigator (PI), oversight of DevOps Engineering work being performed, ensure Software Quality Assurance (SQA) is performed, and ensure technical solutions are being provided on time and in budget. The ideal candidate will bring technical expertise, sound judgment, and a proactive approach to supporting project research computing environments.
Requirements
- United States citizen with the ability to obtain a security clearance.
- Bachelor's degree in Information Technology, IT Operations Management, or a related field.
- A minimum of eight (8) years of relevant experience, or an equivalent combination of education and experience.
- Strong technical knowledge of DevOps Engineering and Operations Management.
- Proven ability to gather and interpret system requirements for complex research projects.
- Ability to direct DevOps technical work.
- Excellent verbal and written communication skills for engaging with staff, sponsors, and stakeholders.
- Demonstrated interpersonal skills that support collaboration, leadership, and team building.
Nice To Haves
- IT project management experience.
- Experience working in a research or technical environment.
- Motivated self-starter who works independently and participates creatively in collaborative teams across the laboratory.
- Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.
Responsibilities
- Maintain and advance technical operational duties across research projects, ensuring alignment with evolving scientific needs.
- Collaborate with the project PI to manage and fulfill data requirements for research teams.
- Manage the DevOps release cycles and ensure releases stay on time, in scope, and on budget.
- Provide technical recommendations to improve application health, performance, and scalability.
- Oversee full-cycle resource management, including intake and fulfillment of DevOps requests.
- Analyze incoming project requests using expert judgment and advise the PI on prioritization and feasibility to ensure they meet project needs.
- Prepare and present reports on application uptime, project financials, task status, and other key performance indicators.
- Direct project technical operations and staff to ensure work priorities are met and shift priorities as required.
- Attend project meetings and interpret technical requirements to staff and stakeholders.
- Document and maintain operational procedures, workflows, and recommend improvements to enhance efficiency.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
