Operations Manager Business Operations

Ferguson Enterprises • Conroe, TX

398d • $60,000 - $80,000

About The Position

The Showroom Sales Consultant at Ferguson is responsible for engaging with customers, including builders, designers, and homeowners, to sell a variety of products such as lighting, appliances, high-end fixtures, and cabinetry. This role emphasizes building lasting customer relationships and providing exceptional service in a retail showroom environment. The consultant will also prepare job quotations, respond to inquiries, and utilize sales techniques to enhance customer satisfaction and drive sales.

Requirements

• Prior sales experience in plumbing fixtures, lighting, and/or cabinetry preferred.
• Problem solving, leadership, listening, and interpersonal skills.
• Organizational and time management skills.
• The ability to deal with a vast array of customers with varying levels of product knowledge.
• Understand the basics of design and interior decorating.
• Able to engage in a consultative sales approach to recommend solutions for the varying needs of the customer.

Responsibilities

• Work with customers, including builders, designers, and homeowners, to sell a wide range of products, which may include lighting, appliances, high-end fixtures, and cabinetry.
• Respond to inquiries with accurate pricing, inventory, and delivery information.
• Greet guests upon arriving in the retail showroom, learn their motivation for their visit, and develop a lasting customer relationship.
• Prepare job quotations and submittals.
• Assist customers, both by appointment and walk-ins, while utilizing suggestive sales techniques and handling complaints timely and accurately.
• Continually improve sales skills and product knowledge to promote a professional image in the field.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees