Operations Manager at DTW Airport

G2 Secure Staffing • Romulus, MI

408d

About The Position

G2 Secure Staff is seeking an Operations Manager for Airline Operations at Detroit Metropolitan Airport (DTW). This role is responsible for overseeing day-to-day operations, managing staff, scheduling, and reporting to clients. The position requires strong supervisory skills and experience in a shift work environment, particularly in military police, law enforcement supervision, or industrial security.

Requirements

• High School diploma or equivalent
• Supervisory/management experience in a shift work environment
• At least three years of previous experience in military police, law enforcement supervision, or industrial security
• Strong verbal and written communication skills
• Must be 18 years of age or older
• Reliable telephone and transportation
• Ability to read, understand, and carry out instructions in English
• Must meet necessary requirements to obtain a security sensitive identification badge
• Must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service (INS)

Responsibilities

• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for the station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety
• Participate actively in the Safety Management System (SMS)
• Perform all duties of subordinate employees when necessary
• Familiarize with all pertinent regulations (Company/Client/Government Agencies)
• Schedule personnel daily and furnish a copy to the Department Manager
• Monitor employee activity and make adjustments as needed
• Ensure employees follow all regulations/procedures
• Check In/Out sheets to ensure all employees have logged in times correctly
• Communicate effectively with fellow employees and client representatives
• Make recommendations to the Department Manager regarding personnel performance
• Communicate safety hazards and equipment problems to Department Manager or General Manager
• Ensure state licenses and training records are current
• Be on call 24 hours per day
• Report inquiries and other major incidents to Department Managers
• Respond to inquiries from clients, staff, and passengers in a courteous manner
• Maintain cleanliness of immediate work area and report maintenance needs
• Project a positive image and respond to inquiries from clients, staff, and public in a courteous manner
• Attend meetings and in-services as required
• Utilize appropriate communications channels and maintain records, reports, and files as required
• Adhere to company policies and procedures and participate in achievement of company objectives
• Utilize company and client equipment, supplies, and resources in a conscientious, cost-effective manner
• Perform quality assurance service audits as directed to conform to client's specifications and/or procedures
• Comply with all safety requirements and ensure employees are following all safety requirements through conducting safety briefings and observations.

Benefits

• Competitive Salary
• Advancement opportunities
• Full benefit package including Medical, Dental, Vision, Life Insurance, and more
• Relocation assistance available
• Flight Privileges available
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: High school or GED