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DSV•Charlotte, NC

63d

About The Position

The Operations Manager oversees the day-to-day activities of DSV's transportation and logistics operations, ensuring safety, efficiency, and cost-effectiveness. This role is responsible for managing operational staff, implementing policies and procedures, and fostering strong relationships with customers and partners. This position will report to the Branch Manager.

Requirements

Bachelor's degree in business administration, Logistics, Supply Chain Management, or a related field is preferred.
5 years of experience in transportation and logistics management, with supervisory or managerial responsibilities is preferred.
Display strong analytical and problem-solving skills with a focus on operational excellence.
Demonstrate leadership and team-building abilities to manage and motivate staff.
Deep knowledge of logistics processes, regulations, and industry best practices.
Fluency in English is required
Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required

Nice To Haves

Experience in international transportation and logistics management.

Responsibilities

Oversee all aspects of transportation and logistics operations, including planning, scheduling, and coordination to ensure timely delivery of goods.
Develop and implement operational policies and systems to enhance efficiency, safety, and quality.
Monitor and analyze performance metrics, including productivity, cost, and quality, to identify opportunities for improvement.
Foster a collaborative work environment to drive team success.
Maintain strong relationships with customers, partners, and vendors, ensuring satisfaction with services provided.
Collaborate with sales, customer service, and other departments to align business operations and customer expectations.
Implement Lean principles and methodologies to optimize processes and eliminate inefficiencies.
Ensure compliance with transportation and logistics regulations and industry standards.
Utilize transportation management software (e.g., TMS or WMS) to streamline operations.
Ensure operational technology is effectively implemented and maintained.
Manage and lead department managers and other branch employees, including recruitment, training, performance management, and succession planning
Provide coaching and support to ensure employees are motivated and productive.

Benefits

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being.
In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.
To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

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