This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
This role is responsible for tactical day-to-day operations for eCommerce fulfillment returns, such as running and monitoring open orders reporting daily, working with our internal teams, and our fulfillment providers to reduce returns volume and process open returns timely. This position will be responsible for developing key reporting and IT requirements, as well as, documenting SOPs and process flows to support fulfillment provider onboarding and returns process improvement initiatives. Managing and using data to identify and get ahead of return trends or aged return orders is a key function of the role. You will provide day-to-day operational fulfillment returns support across mobile, home appliance, and TV categories, collaborating between Operations, Customer Service, and IT teams. Successful candidates will have the ability to proactively solve both short-term and long-term issues effectively.
