Operations Manager - 2nd Shift

Dollar Tree

82d • $90,000 - $100,000

About The Position

The Operations Manager role at Dollar Tree partners with other leaders to oversee all aspects of DC operations in a full service, high volume, full and partial case retail distribution center with multiple shifts. The purpose of this role is to manage and coordinate the safe and clean receiving, order filling, and shipping operations within the DC. The Operations Manager ensures that work is performed according to SOP’s while meeting productivity and quality goals while fostering a culture of safety and cleanliness. They are hands-on leaders capable of meeting aggressive production goals while mentoring and developing a team of supervisors and frontline associates to reach their maximum potential. The OM sets the standard by exemplifying Dollar Tree’s high standards of safety, sanitation, integrity, and customer service.

Requirements

• High school diploma or equivalent required; Bachelor’s degree in business administration or logistics preferred.
• Minimum of five years distribution center management, operations experience or equivalent.
• Good working knowledge of distribution center practices and procedures.
• Strong leadership engagement, administrative, organizational, managerial and communication skills.
• Strong analytical ability to gather and interpret information and develop, recommend, and implement solutions.
• Requires rapid and thorough independent decision making and creative problem solving skills.
• PC skills to include: Microsoft Office Package (Word, Excel, PowerPoint and Access); Working knowledge of WMS System, such as AS400.
• Must be flexible to working various shifts in accordance with business needs.

Responsibilities

• Coordinating and managing the filling of store orders, the selection of orders, loading of trailers and all related paperwork.
• Monitoring loads to ensure merchandise is loaded according to quality standards.
• Monitoring, assessing, managing, and making recommendations to key productivity indicators, such as safety, financial, productivity, service, and people goals in order to reduce and control costs.
• Coordinating and managing the flow of all order selection functions from primary pick locations to final close of outbound loaded trailers.
• Monitoring load quality to assure load stability on outbound deliveries.
• Assisting in the coordination and managing of the replenishment cycles of the operation to assure the timely restocking of primary pick locations.
• Establishing and monitoring the daily selecting and loading schedule and ensure schedules are adhered to and resources are utilized properly to control costs in order to meet market demands.
• Ensuring accuracy, housekeeping, merchandise damage minimization, and safety through monitoring and enforcement of company requirements.
• Managing the development, implementation, and administration of operational policies, programs, and systems within functional areas across all shifts.
• Partnering with HR leadership team on hiring, orienting, training, mentoring, evaluating, and developing associates as well as carrying out disciplinary actions.
• Sharing and providing appropriate information to and anticipating information needs of all distribution center associates.
• Preparing various statistics and reports for functional area of responsibility.
• Performing work without significant direction; assignments are often self-initiated.
• Evaluating current processes, methods, and SOPs and making recommendations for continuous improvement.

Benefits

• Health and wellness programs.
• Perks and resources that help at every stage of life and career.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees