Operations Manager, 11th Airborne Division

Onebrief-posted 4 months ago

Mid Level

Anchorage, AK

101-250 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $123m+ from top-tier investors, including Battery Ventures, General Catalyst, Insight Partners, and Human Capital, and today, Onebrief is valued at $1.1B. With this continued growth, Onebrief is able to make an impact where it matters most.

Own the entire customer relationship, from users up to Generals/Admirals throughout the Joint Force.
Rapidly expand product usage until ~100% of G-35 and G-5 plans are in Onebrief.
Win the renewal and expansion, ensuring customers keep buying Onebrief each year.
Clearly communicate user needs to the product team.
Maintain a high product proficiency and excite the customer about each product improvement.
Instill the Onebrief brand image.
Enable expansion to Allies and Partners.
Lead or support exercises.
Use observations of users to recommend product improvements.
Provide face-to-face and remote customer support.
Develop an understanding of customer social dynamics to support renewals and future sales.
Coordinate with customers and product engineering team when responding to incidents.

Proven experience in leading operational planning within a military context, preferably at multi-star headquarters.
Advanced military education: Command and Staff, Advanced Military Studies.
Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.
Proven ability to expand business presence within a region, with emphasis on software or technology solutions.
Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.
Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.
Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.
Current Top Secret clearance with eligibility for SCI.

Experience with military planning software.
Understanding of military social dynamics and culture.
Ability to communicate effectively with high-ranking military officials.

Remote work flexibility.
Opportunity to work with military personnel.
Impactful work in a growing company.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Resume Examples

•

Cover Letter Examples

Operations Manager, 11th Airborne Division

Job Search Resources

Tools

Career Hubs

Guides

Company