Operations Management - Vault Supervisor

Loomis•Atlanta, GA

About The Position

The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquires and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporatestaff, other carriers, and vendors in creating and implementing viableoperational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintainingeffectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/orcomplaints. Completionof any and all additional responsibilities that are assigned by the OperationsManager and/or other Management Team Members on an “as needed” basis. Provideleadership that is dedicated to professionalism, continuous improvement, andexceeding challenging goals and objectives. Recruiting,interviewing, testing, selecting, training and supervising of operations personnel. Oversightand coordination of maintenance of vehicles, forklifts and other equipment. Emergencyresponse to include response to employee injuries, facility security incidents,vehicle incidents and security investigations. Manipulationand maintenance of route and vault data to include manual paperwork andelectronic data.18) Allother duties as assigned by the Operations Manager/Branch Manager.

Requirements

A valid firearms permit.
A strong, positive, leadership andsupervisory presence proven through professional experience is required.
Excellent verbal and writtencommunication skills and the ability to teach, coach, and present to small andlarge groups is required.
Experience in transportation andwarehousing, transportation logistics, or a related field required.
Excellent computer skills and a workingknowledge of Microsoft Office programs required.
Strong desire to succeed, advance, growyour career, and work for an industry and company-leading branch is required.

Nice To Haves

Experience in banking or retail cash,and ATM operations preferred.

Responsibilities

Complete and maintaining scheduling/routing on daily basis
Oversight and coordination of armored and ATM route, dispatch, first-line ATMmaintenance, vault and terminal operations.
Maintaining effectiveness and efficiency of route, terminal and vault operations.
Safety of employees, vehicles, and facilities through training, monitoring andenforcement of policies and procedures
Security of cargo and terminal through training, monitoring, and enforcement of policiesand procedures including terminal opening and closing.
Investigating accidents and processing required paperwork
Developing and maintaining customer service capabilities among all operations staff.
Responding to customer inquires and or complaints and solving logistical issues.
Coordinating with sales, other Division branches and departments, Division and corporatestaff, other carriers, and vendors in creating and implementing viableoperational solutions to new customers.
Controlling overtime hours.
Monitoring employee vacation schedules.
Maintainingeffectiveness and efficiency of operational functions.
Communication with all employees to Immediately resolve any outstanding issues and/orcomplaints.
Completionof any and all additional responsibilities that are assigned by the OperationsManager and/or other Management Team Members on an “as needed” basis.
Provideleadership that is dedicated to professionalism, continuous improvement, andexceeding challenging goals and objectives.
Recruiting,interviewing, testing, selecting, training and supervising of operations personnel.
Oversightand coordination of maintenance of vehicles, forklifts and other equipment.
Emergencyresponse to include response to employee injuries, facility security incidents,vehicle incidents and security investigations.
Manipulationand maintenance of route and vault data to include manual paperwork andelectronic data.
Allother duties as assigned by the Operations Manager/Branch Manager.