Operations Management Trainee

Ryder Supply Chain Solutions

106d • $55,000 - $60,000

About The Position

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. The position is located in Hartford, CT, and the work schedule is Monday to Friday from 7:00 am to 3:30 pm. The annual salary is paid weekly. If you're motivated, coachable, and looking for a fast-paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, and a discount on shares are offered.

Requirements

• Bachelor's Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Responsibilities

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
• Relocation within the business unit at the conclusion of the training program is required.
• Performs other duties as assigned.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree