Operations Management Trainee

Ryder • San Bernardino, CA

1d

About The Position

IGNITE the leader within you At Ryder , we just don't move goods, we move careers. Our most important competitive advantage is our people. Our core values, RESPONSIBLE- DETERMINED and TRUSTWORTHY guide our decisions and define our culture. As an Operations Management Trainee , you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.This is an essential industry and we’ve been in the game since 1933! You thought that was it? Take a look at a few of these: Ryder has most recently been named One of the Most Innovative Companies in America by Fortune, Top Women to Wa tch in Transportation by Women in Trucking , and One of the Most Trustworthy Companies in America by Newsweek. Have we mentioned we value our people? Hear it from the people that work here! - Day in the Life of a Ryder's Management Trainee - Why Join the Ryder Team - Why Ryder's world is Ever Better JOB SUMMARY The Operations Management Trainee (OMT) is a structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company. The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the incumbent to work cross-functionally across Operations, Asset Management, B2B Sales, Quality Control, and Rental Management. We highly encourage you to carve out your career path and promote from within , based on performance. If you're motivated, coachable, and looking to get your management career started, you've come to the right place.

Requirements

• Detail-oriented with excellent follow-up practices
• Strong verbal and written communication skills
• Instills commitment to organizational goals
• Capable of multi-tasking, highly organized, with excellent time management skills, and able to prioritize work
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Strong mechanical skills
• Effective interpersonal skills and influencing skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team

Responsibilities

• Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow-up, breakdowns, and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
• Performs other duties as assigned.

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed