Operations Management Trainee

Ryder System Inc.•Richland, WA

34d

About The Position

At Ryder, our most important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As an Operations Trainee, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. Shop Location: Richland, MS 39218 Work Schedule: Tuesday to Friday 12:30 pm - 9:00 pm, Saturday 6:00 am - 2:30 pm Annual Salary - Paid Weekly Bachelor's Degree Required Summary The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares! https://www.youtube.com/watch?v=usBbl6L1V6E https://www.youtube.com/watch?v=b24PFgxvVS0

Requirements

Detail oriented with excellent follow-up practices, Required.
Strong verbal and written communication skills , Required.
Instills commitment to organizational goals , Required.
Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.
Flexibility to operate and self-driven to excel in a fast-paced environment , Required.
Strong mechanical skills , Required.
Effective interpersonal skills Excellent influencing skills, Required.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.
Ability to work independently and as a member of a team, Required.
Bachelor's Degree, Required.
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
Basic understanding of Business Finance, controls and metrics Beginner, Required.

Nice To Haves

1 year or more in customer service with issues resolution experience, Preferred.

Responsibilities

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.