Operations Management Trainee - Fleet Maintenance (Tues- Sat 1st Shift)

Ryder Supply Chain Solutions•San Antonio, TX

1d•Onsite

About The Position

The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental. Ryder is one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World, a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. The company values Trust, Innovation, Expertise, Collaboration and Safety, and seeks candidates who can embrace and utilize Technology. The position is onsite in San Antonio, TX 78219.

Requirements

Detail oriented with excellent follow-up practices
Strong verbal and written communication skills
Instills commitment to organizational goals
Capable of multi-tasking, highly organized, with excellent time management skills
Able to prioritize work
Flexibility to operate and self-driven to excel in a fast-paced environment
Strong mechanical skills
Effective interpersonal skills
Excellent influencing skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Bachelor's Degree
Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced
Basic understanding of Business Finance, controls and metrics Beginner

Nice To Haves

1 year or more in customer service with issues resolution experience

Responsibilities

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads.
Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Relocation within the business unit at the conclusion of the training program is required.
Performs other duties as assigned.

Benefits

Comprehensive benefit package
401(K) Savings Plan with a company match
Discounted stock purchase options
Performance-based annual cost of living increases
Comprehensive training
Ability to continue your professional development
Regional and local Ryder resources to help guide and support
Stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization
Additional day of Paid Time Off for Military Veterans
Comprehensive health and welfare benefits
Medical insurance
Prescription insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance options
Paid time off for vacation
Paid time off for illness
Paid time off for bereavement
Paid time off for family leave
Paid time off for parental leave
Tax-advantaged 401(k) retirement savings plan