Operations & Logistics Associate

PlayerData • Boston, MA

3d • Onsite

About The Position

As PlayerData’s Operations & Logistics Executive, you will operate in activities related to product fulfilment across our U.S. market and general US operational projects. You’ll be responsible for ensuring every PlayerData product and accessory is delivered accurately and on time. This role is ideal for someone who thrives in a fast-paced environment, enjoys building operational systems, and wants to have a major impact on delivering cutting-edge sports tech to customers across the country.

Requirements

• 1–3+ years of experience working in logistics or in a similar operations-focused role.
• Strong organizational and time-management skills with exceptional attention to detail.
• Comfortable using inventory, shipping, and operational software tools.
• Ability to manage physical inventory and work fully on-site in our Boston office.
• A proactive, solution-oriented mindset with the ability to troubleshoot and adapt quickly.

Nice To Haves

• Experience in a fast-growing startup or scaling company.
• Familiarity with hardware products or consumer electronics.
• Interest in sports, performance technology, or athletic environments.

Responsibilities

• Manage all daily fulfilment processes including picking, packing, shipping, and returns.
• Maintain stock and prepare products for deployment.
• Develop, refine, and document fulfilment workflows to improve speed, accuracy, and efficiency.
• Oversee inbound shipments, receiving processes, and quality checks.
• Track inventory across multiple product lines and ensure precise record keeping.
• Liaise with supply chain, manufacturing, and logistics teams to maintain consistent stock flow.
• Help forecast inventory needs based on seasonality, sales pipeline, and customer growth.
• Identify and resolve fulfilment or supply delays quickly.
• Ensure quality control standards are being maintained and reported on.
• Coordinate with Customer Success and Sales teams to ensure smooth onboarding of new teams and customers.
• Manage urgent fulfilment requests and ensure high standards of professionalism and service.
• Oversee the processing of replacements, refurbishments, and returns.
• Liaise with customers and internal staff on order status and updates.
• Analyze fulfilment data to identify improvement opportunities and drive operational KPIs.
• Implement best practices for shipping cost optimization, packaging, and handling.
• Ensure compliance with safety, storage, and shipping regulations.
• Assist the Testing & Logistics Manager with product testing as required

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company match
• Opportunity to grow with a rapidly scaling sports-tech company.
• A collaborative and energetic team environment.
• Hands-on role with real ownership and impact.
• Dedicated support from your manager and cross-functional teams to help you thrive and deliver your best work.
• Acces to on site fitness centre.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed