Operations Leader

Legendary Dogs (Dogtopia)•Lake Oswego, OR

24d

About The Position

As a Operations Leader at Legendary Dogs, you will play a crucial role in ensuring the efficient and effective operation of our store locations. Your primary focus will be on managing inventory, maintaining organizational systems, and supporting the front of house team to ensure seamless customer experiences. This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving and operational excellence.

Requirements

Must love dogs!
High school diploma or equivalent; additional education or training in operations, inventory management, or retail is a plus.
Previous experience in inventory management, logistics, or a related field preferred.
Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
Knowledge of retail operations, inventory management systems, and pet care products/ services is desirable.
Excellent problem-solving skills, with a proactive and adaptable approach to addressing challenges.
Ability to work collaboratively with team members and contribute to a positive work environment.
Flexibility to work variable shifts, including weekends and holidays, based on business needs.
Flexible work schedule to include evenings, weekends, and holidays.
Ability to lift and carry 50 pounds.
Ability to spend up to 100% of work time standing and moving.
Advanced computer literacy.

Responsibilities

Oversee the accurate receiving, storing, and organizing of inventory to maintain optimal stock levels and prevent shortages.
Conduct regular inventory audits, track stock levels, and manage reorder processes to ensure the availability of products.
Coordinate with suppliers and vendors for timely delivery and restocking of products.
Implement and maintain organizational systems to ensure the back of house area is clean, orderly, and compliant with safety and sanitation standards.
Manage the processing of shipments, including unpacking, labeling, and storing products efficiently.
Ensure proper documentation and record-keeping of inventory movements and transactions.
Assist the front desk team with inventory-related queries and provide timely support to fulfill customer requests.
Collaborate with the sales team to understand product demand and adjust inventory levels accordingly.
Facilitate the transfer of products between the back and front of house to ensure shelves are always stocked and organized.
Inspect incoming shipments for accuracy, quality, and condition, and address any discrepancies or issues promptly.
Monitor the expiration dates of perishable products and ensure they are rotated properly to minimize waste.
Implement and enforce standard operating procedures for handling and storing products to maintain quality and safety.
Lead and train back of house staff to ensure they understand and follow operational procedures and standards.
Foster a positive and collaborative work environment by encouraging teamwork, communication, and continuous improvement.
Participate in regular team meetings and provide insights and feedback to enhance operational processes.