Operations Leader

CPF Dental LLC • Nashville, TN

40d • $75,000

About The Position

At Embassy Dental Hillsboro, our team is known for its upbeat energy, tight-knit support system, and the kind of outstanding patient care that’s reflected in our consistently glowing Google reviews. We're looking for an experienced, people-first Operations Leader to help guide and grow our practice—someone who thrives in a collaborative, patient-focused environment and takes pride in mentoring others, solving challenges, and keeping the day-to-day running smoothly. Our office isn’t just efficient—it’s joyful, community-minded, and genuinely fun to be part of. If you're ready to take your leadership skills to a practice where your contributions are valued and your team has your back, we’d love to meet you.

Requirements

• 2+ years in a leadership role in dental, medical, retail, or service industries
• Strong communication and problem-solving skills
• A natural leader who builds trust, encourages growth, and keeps the team focused and motivated
• Experience with financial oversight and P&L responsibilities
• Comfort using Microsoft Office and operational management tools
• A solution-driven mindset and a passion for service excellence

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Achieve business goals by managing scheduling, collections, expenses, and operational performance
• Manage schedules, keep collections flowing, and make expenses behave—all while making it look effortless. Presenting larger treatment plans will be a kay player in this!
• Support and partner with the Dentist and clinical team to create a positive, engaged workplace culture
• Think of yourself as the office glue (the fun kind) that keeps the team connected, motivated, and thriving.
• Oversee administrative functions with accuracy and timeliness
• Because running a tight ship doesn’t just happen—it takes someone who knows where everything is and how it’s supposed to work. Track and follow up on A/R: Insurance and patient responsibility
• Provide exceptional customer service that leads to memorable patient experiences
• Turn patients into smile ambassadors by making every interaction smoother, friendlier, and a little more personal.
• Monitor and manage staff productivity, referral processes, and supply purchases
• Keep the team on point, the referrals flowing, and the supply closet stocked—no scavenger hunts for impression trays on your watch!

Benefits

• Competitive pay that matches your experience—because great leadership should be rewarded, not negotiated
• Health, Dental, Vision Insurance, and so much more! Take care of yourself while you’re busy taking care of everyone else (your smile included).
• Paid Time Off (accrue 2 weeks per year based on tenure) + 6 Paid Holidays—whether it’s a passport stamp, a mountain trail, or a Netflix marathon, you’ve earned it.
• 401(k) program—Saving for your future just got easier, your retirement dreams are cheering you on.
• On-the-job training and leadership development—Because the best leaders never stop learning (and we’ll make sure you don’t have to Google everything).
• Supportive team culture and real growth opportunities—where teamwork, encouragement, and leveling up are just part of how we do things.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level