Operations Leader - Full Time

sephora.com • Westlake, OH

14h • Onsite

About The Position

As an Operations Leader at Sephora, you will be a key driver of operational excellence, ensuring the store runs efficiently and supports an exceptional client experience. This role involves leading the operations team, overseeing inventory and merchandising, and coaching others to perform at their best. If you are passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

Requirements

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: Directly impact store success by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all.

Benefits

• Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed