Operations Leader - Full Time

Sephora • Pittsburgh, PA

76d • $23 - $28

About The Position

As an Operations Leader, you'll be a key driver of operational excellence-ensuring the store runs efficiently and supports an exceptional client experience. You'll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

Requirements

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact by overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards are met.
• Drive brand presentation through visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork by promoting a culture of openness where everyone feels empowered.
• Uphold Sephora standards by following company policies and helping create a safe and enjoyable shopping experience for all.

Benefits

• Comprehensive healthcare and wellbeing benefits based on eligibility.
• Flexible scheduling.
• Punctuality and consistent attendance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Number of Employees: 5,001-10,000 employees