Operations Lead

Gateway Services Inc•Tyler, TX

just now•$22•Onsite

About The Position

The Operations Lead, reporting into the Operations Care Center Manager, is responsible for the day-to-day operations of the Operations Team Members and ensuring that all functions are carried out in a safe manner. Other responsibilities include assisting with other operational duties, troubleshooting machine basic performance, adjustments and additional resources as required.

Requirements

Minimum 24 months in an Operations Team Member role or service industry
High School Diploma or equivalent
Valid Driver License by be required
Demonstration of working independently with minimal supervision, meeting scheduled timelines and budgets
Demonstrated ability to identify key issues and propose practical solutions.
Demonstrated ability to plan, prioritize and execute activities and projects.
Effective problem-solving and time management skills
Effectively communicate, written and verbal
High level of integrity and worth ethic
Strong attention to detail
Strong interpersonal skills with the ability to maintain relationships with team members

Responsibilities

Follow policies, procedures and service systems to meet the goals of the department
Manage timelines for various projects, ensuring they are completed accurately and efficiently
Perform various duties including, but not limited to, loading and unloading crematoriums, processing cremains and quality control, paw prints
Shop maintenance, back up customer service rep/ driver, client care and communicating status to clinics.
Assist in developing or transitioning clinic relationships.
Perform other duties as required
Assisting and supporting CCM in their duties

Benefits

3 national medical plans that pay 100% after the members’ deductible and copays
2 national dental plans that cover many services at no cost to the plan members
National vision plan
Company paid Life/ AD&D and LTD for all full-time employees
Chance to purchase additional Life/AD&D coverage at discounted rates
Critical Illness, Accident and Pet insurance are offered as an employee’s choice
Tax savings account: HSA, Health and Dependent Care FSAs
401(k) Retirement plan
Potential for Career Growth
Employee Assistance Program
Paid Holidays & Time Off
A Sense of Community
Great Hearts & Minds Scholarship Program
Gateway Tuition Reimbursement Program