Operations Lead

Tech Mahindra • Plano, TX

30d • $90,000 - $110,000

About The Position

Job role: Operations Lead
Location: Dallas, Texas
Work Hours: 8 am to 5.30 pm CST

Requirements

• Key Skills, Operation experience, Incident management ,Logs monitoring- Hands on API understanding in Dynatrace alerts and monitoring.

Responsibilities

• Define and document project scope, objectives, and success criteria.
• Manage and prioritise technology-driven projects, ensuring on-time and high-quality delivery.
• Coordinate with development teams to ensure smooth software deployment and integration.
• Conduct risk assessments and develop mitigation strategies.
• Track and report project progress, milestones, and key performance indicators (KPIs).
• Communicate project updates and potential blockers to leadership and stakeholders.
• Ensure technical teams follow best practices, coding standards, and architectural guidelines.
• Utilise Agile, Scrum, or Kanban methodologies for efficient project execution.
• Work closely with quality assurance (QA) teams to guarantee high-quality project deliverables.
• Track and optimise project costs, timelines, and resource utilisation.
• Support post-implementation reviews and continuous improvement initiatives.
• Work with vendors and external partners on technology implementations.
• Implement best practices in project management, DevOps, and software development.

Benefits

• Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees