Operations Lead

Cherokee Federal•Silver Spring, MD

2d•$90,000 - $100,000

About The Position

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered. A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify. This position supports the Defense Health Agency, Armed Forces Health Surveillance Division (AFHSD)—a dynamic team of scientific professionals, including tri-service military members, civilians, and contract personnel. Therefore, a high level of operational expertise and responsiveness is necessary. This position reports to the Senior Program Manager.

Requirements

Bachelor’s degree preferred; 7–10 years’ experience in administration, operations, or consulting preferred.
Proficient in Microsoft Office Suite.
Capable of maintaining strong client relationships
Ability to lead teams and empower staff
Collaborator, respectful of others, with a high level of professional integrity
Ability to manage multiple priorities and work in a demanding environment
Strong sense of urgency, adaptability, and the ability to multitask
Excellent analytical, writing, and verbal communication skills
Time management expertise
Microsoft Office Suite advanced proficiency
Prior Federal Government experience required.
Must be a US Citizen.
Must have or be able to obtain a Public Trust.
Must pass pre-employment qualifications of Cherokee Federal

Nice To Haves

Familiarity with Project management principals, DoD Public Health mission, Defense Travel System/ETMS2 highly desired.

Responsibilities

Responsible for managing the operations team and handling operational and administrative support tasks, including but not limited to:
Supervise a team of Operations Coordinators, fostering a collaborative and high-performing environment.
Provide high-level administrative and operational support to the AFHSD Division Chief and Contracting Officer Representative (COR), ensuring effective execution of mission objectives.
Manage the task workflow, including assigning requests to team members, gathering and summarizing responses, and delivering detailed, consolidated reports to leadership to support informed decisions.
Establishing and enforcing official administrative processes by creating standard operating procedures to improve the productivity and effectiveness of daily operations.
Assisting with ad hoc staff meetings, including scheduling, confirming presenters, preparing agendas, setting up the meeting room/teleconference/web collaboration, and preparing advanced documents and meeting information for leadership, as well as taking meeting minutes.
Tracking and submitting presentations, abstracts, and ad hoc reports, including routing through AFHSD and DHA approval processes.
Preparing memorandums, letters, documents, and spreadsheets as requested using appropriate formats.
Scheduling visits, notifying organizations and officials to be visited, and coordinating visitor requests.
Coordinating and assisting with AFHSD events, such as large conferences and foreign delegations.
Work alongside the Headquarters support, such as calendar management, team coordination, travel coordination, training coordination, IT requests and initiatives, operations reporting, and meeting security requirements.
Other duties as required.