Operations Intern

Transdev•Allentown, PA

47d•$19 - $20

About The Position

The Operations Management Intern reports directly to the General Manager and works under the guidance of the Operations Manager and Safety Manager to gain exposure to all aspects of transit operations management. This internship provides an opportunity to build valuable on-the-job experience, including effective communication with internal and external customers, performance evaluation and execution, and compliance with all federal, state, and company policies. The position is based in Allentown, PA, supporting the LANTA location. Transdev is proud to offer: Paid Internship Hourly Rate of $18.50 to $20.00 20-25 hours per week for a maximum of 12 weeks

Requirements

Currently enrolled full-time as a junior or senior at an accredited 4-year college. Majoring in Business, Accounting, Logistics or other related area of study.
Working knowledge and proficiency with Microsoft Word, Excel, and other office management tools.
Good written and oral communication skills.
Ability to organize and perform work efficiently, strong attention to details.
Ability to effectively communicate and instruct large groups.
Eligible to work in the United States without requiring sponsorship now or in the future
Successfully pass a pre-employment screening.

Responsibilities

Grow thorough knowledge of transit regulations and operations.
Understand and evaluate daily activities of all operators and supports the activities of supervisors and dispatch personnel.
Learn scheduling of operators and delivery of service with leadership.
Work with the maintenance department to understand vehicle service requirements.
Learn to track, compile and analyze location service performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling.
Learn accident/incident investigation requirements.
Partner with the safety and training department to understand FTA/DOT safety and training requirements and regulations.
Completed a Capstone project aimed at improvements in operations, safety or quality by the end of the internship.
Other duties as required.