Operations Intern

Corporate Office – Newton, MA•Newton, MA

2d•Onsite

About The Position

We’re Sonesta International Hotels! We're the 8th largest hotel group in the US and, we're growing! Our mission is to wow every guest, team member, partner and community in which we operate by delivering exceptional hospitality! From our hotels to corporate offices, from the boardroom to the guest room, you’ll find a group of like-minded people, working together to build something great. What experience can you expect? Sonesta interns will work in one of our corporate departments for a 10-week period. During this time, you will get to work on exciting projects whilst deepening your understanding of hospitality and learn how we bring our hotel experiences to life! There will be plenty of opportunities for continued learning and development along the way! This opportunity will be based in our corporate HQ in Newton, MA, Monday-Thursday 9am-5pm.

Requirements

You must be a current undergraduate student enrolled in a 4-year college or university program in Hospitality, or a related field that directly aligns to the opportunity.
Minimum 3.0 GPA
You’ll be available to work onsite 4 days per week at our corporate office location in Newton, MA.
Eager to learn, highly motivated, and willingness to be an active part of a team
Strong oral and written communication skills
Experience working with Microsoft Office Suite Software (Word, PowerPoint, Excel, and Outlook)

Responsibilities

Participate in a rotational internship across key operational functions, including Engineering, Food & Beverage (F&B), and Operations
Support corporate and on-site teams by providing additional operational resources across assigned properties
Work closely with on-site leadership to support day-to-day operational initiatives and priorities
Assist with operational assessments, data collection, and reporting to help improve efficiency and performance across departments
Support Engineering initiatives such as preventive maintenance tracking, vendor coordination, and documentation
Assist F&B teams with operational support, process documentation, inventory-related projects, and service optimization initiatives
Contribute to Operations projects including SOP updates, process improvement efforts, and cross-functional coordination
Participate in meetings, site visits, and working sessions to gain exposure to corporate hospitality operations and leadership decision-making
Assist with special projects and ad hoc operational needs
Other duties and special projects as assigned