Operations Intern - Summer 2026

Tierra Encantada HQ • Minneapolis, MN

2d • $18 - $20 • Onsite

About The Position

Tierra Encantada has an internship opportunity! We are looking for an Operations Intern to support operational excellence across centers by improving organization and standardization. This role focuses on file management, SOP alignment, and center quality audits to drive consistency and efficiency.
Duration: Summer (up to 12 weeks)
Hours: 40 hours per week
Compensation: $18 to $20 per hour
Location: In-person at our Minneapolis headquarters

Requirements

• Currently pursuing a degree in Business Administration or a related field.
• Strong attention to detail and a high level of discretion with sensitive information.
• Proficiency with spreadsheets and comfort navigating digital tools (Google Workspace, Microsoft Office).
• Clear and professional written and verbal communication skills.

Nice To Haves

• Bilingual in English and Spanish strongly preferred.

Responsibilities

• File Organization & System Standardization
• Audit and reorganize shared digital drives and physical files in alignment with core processes
• Establish and implement standardized folder structures and naming conventions
• Remove duplicate, outdated, or non-compliant files
• Develop a scalable system for ongoing file organization (digital and physical)
• Ensure compliance with file storage policies and retention requirements
• SOP Audit & Alignment
• Review and assess current Standard Operating Procedures (SOPs) for accuracy and relevance
• Identify gaps, inconsistencies, and outdated processes
• Align SOPs with current core process expectations and operational practices
• Standardize SOP format and structure across all documentation
• Maintain a centralized SOP tracker indicating status (current, outdated, missing)
• Recommend updates and prioritize improvements
• Classroom & Operational Audits
• Conduct Q3 audits across corporate centers using established audit tools
• Evaluate Line Leader execution and classroom routines
• Collect and analyze data to identify trends, strengths, and gaps
• Provide actionable recommendations to improve consistency and quality
• Summarize findings and present insights to leadership

Benefits

• Access to all corporate office amenities, including a gym, wellness room, onsite café with espresso bar, and complimentary snacks and beverages.
• Free parking provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 11-50 employees