Operations General Manager

Cherokee Nation Businesses • Tulsa, OK

388d • $200,000 - $235,000

About The Position

The Operations General Manager will plan, direct, and oversee the strategic planning, operational excellence, project service delivery, and financial performance for the portfolio line of business. Duties and responsibilities include developing and implementing a strategic growth plan in accordance to CFED financial goals contract vehicles, recompetes, and business development opportunities. The role provides leadership to the division, including setting goals and performance standards, initiating training plans, and driving a strong culture throughout the department.

Requirements

• Bachelor's degree in business or other related field.
• 10 to 15 years of experience in leading government contracting activities with the federal government.
• Experience in managing large portfolio in the range of $50M-$150M required.
• Working knowledge of 8(a), HUBZone, and Full & Open Government procurements in the federal space.
• Advanced knowledge of key industry customer contacts and decision-making processes.
• Excellent relationship and business development skills.
• Strong contract negotiation and interaction experience with government contracting officials and prime/subcontractors.
• Demonstrate a commitment to integrity and accountability.
• Excellent organization, planning, public speaking, and communication skills.
• Ability to develop and implement tactical and strategic plans, goals, and objectives.
• Experience in the preparation, negotiation, and administration of various types of agreements.
• Experience in responding to all forms of Government solicitations and managing all forms of Government contracts.
• Experience with Deltek GCS and Microsoft Office products.
• Must pass pre-employment qualifications of Cherokee Federal.

Nice To Haves

• Experience with Salesforce CRM preferred.

Responsibilities

• Provide direct leadership to Program Directors, Senior Program Managers, and Program Managers.
• Suggest team member training programs to advance team and create a strong 'mission first' culture.
• Collaborate with agile support teams to initiate development initiative strategies.
• Oversee annual portfolio budget such as revenue, EBITDA, cash, contract and recompete wins, and operational excellence for the division.
• Manage project deliverables and control of planned project deliverables, project budget spending, labor efficiency, customer service, and contract requirements.
• Review performance against operating plans and standards.
• Provide reports to subordinates on interpretation of results and approve changes in direction of plans with direct input from Executive GM.
• Provide strategic vision on opportunities to enhance portfolio project objectives to grow revenue and operating income.
• Collaborate with internal Account Executives to establish account plans for developing existing and future capabilities contract growth.
• Negotiate agreements that support divisional business objectives within contract vehicles.
• Define and drive growth by focusing on customer interaction, teaming approach, technical differentiation, pricing, and contracting solution strategies.
• Hold monthly meeting schedule with clients and PM and develop strong rapport to understand account for future growth.
• Responsible for overall client satisfaction by resolving all customer concerns directly or through direct reports.
• Maintain and enforce appropriate data entry and knowledge exchange within company CRM.
• Perform other job-related duties as assigned.

Benefits

• Estimated Starting Salary Range: $200k to $235k plus annual bonus.
• Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees