Operations EFT/ACH Specialist

First Financial Federal Credit Union•Howell Township, NJ

4h•$19 - $20

About The Position

Summary: Performs department electronic funds processes on a daily basis and provides general support to the Operations Manager and the Operations Department. Responsible for ACH, Share Draft and Sponsor’s Payroll processing functions, RDC, Wires, and any type of electronic processing pertaining to members accounts.

Requirements

High school diploma or equivalent required
Preferable knowledge of electronic payments, reconciliation and NACHA regulations.
Knowledge of Credit Union products and services
Sound basic math skills and able to compute rate and percentages.
Analytical ability to resolve balancing in all phases of job.
Ability to work independently with minimal supervision.
Strong interpersonal skills
Ability to analyze information and interact effectively with members and colleagues.
Excellent organizational skills and time management abilities
Strong verbal and written communication skills
Proficiency with computer applications, including Microsoft Excel/Word

Responsibilities

ACH file processing – Responsible for daily ACH FED files processing including posting transactions on a timely matter and in compliance with NACHA rules. Investigate ACH exceptions to post to member account or return through Federal Reserve website. Balancing daily ACH activity with the FED reports.
ACH origination processing – Responsible for setting up recurring ACH loan payment transactions based on define due date, processing of ACH batch this includes updating batch information, releasing batches on time, and reconcile the FED statement against the ACH origination activity. Notify Operations department of any ACH return items that need to be reversed from member’s loan.
ACH Reclamation – Responsible for investigating and processing ACH Reclamations related to social security and/or Pension deposits for deceased members and comply with regulations.
Unauthorized ACH Transactions – Process ACH returns through the Federal Reserve website for unauthorized transactions requested by members. Work with Operations staff to provide credit to the members.
Share Draft Processing - Responsible for Share Draft processing including posting or returning share draft exceptions. Daily reconcilement of previous day Share draft activity using Share Draft ESP spreadsheet. Prepare daily reconciliation of check received and scanned against Detail Deposit Report credited in Catalyst bank account (DDR vs ESP’s).
Sponsor Payroll – Responsible for Payroll processing including proving payroll list against payroll payment received, modify payroll amounts, follow up of any discrepancy or missing information with sponsors. Review all new and changed payroll and ACH authorizations.
Electronic Processing Functions – Process the daily RDC file, Zelle Proof/inquiries, and Debit Card Proof, Wires, Bill Pay inquiries, External Transfers etc.
Research: Assist other staff and members related to questions or problems with members accounts
Crosstrain: In other department job duties
Assists the Operations Manager or AVP of Operations with any duties as needed.