Operations Director

Imi • Palmer, MA

272d

About The Position

IMI plc is a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone. Our Palmer location is a $50 million business focused on the manufacturing and development of cutting-edge products that serve a range of customers in the medical device and analytical instrumentation markets. We are seeking an experienced and driven Operations Director to oversee Quality, Supply Chain, and Manufacturing functions at our Palmer site. The ideal candidate will play a pivotal role in driving operational excellence, ensuring seamless processes, and achieving performance targets while fostering a culture of continuous improvement.

Requirements

• Bachelor's degree in Engineering, Business Administration, Operations Management, or related field.
• 10+ years of experience in manufacturing operations, supply chain, and/or quality management, with at least 5 years in a leadership role.
• Proven track record of driving operational excellence and achieving measurable improvements in quality, supply chain, and manufacturing performance.
• Expertise in Lean, Six Sigma, and/or other process improvement frameworks.
• Strong leadership and interpersonal skills with the ability to motivate and manage diverse teams.
• Exceptional problem-solving and decision-making skills.
• Proficient in data analysis tools and enterprise resource planning (ERP) systems.

Responsibilities

• Provide strategic direction and leadership to Quality, Supply Chain, and Manufacturing teams, aligning departmental goals with overall company objectives.
• Oversee quality assurance processes to ensure adherence to industry standards and compliance regulations, driving initiatives that enhance product quality and customer satisfaction.
• Manage end-to-end supply chain operations, including procurement, inventory management, and logistics, to ensure efficient and cost-effective workflows.
• Drive productivity improvements across manufacturing processes while maintaining safety, efficiency, and consistency. Ensure capacity planning meets demand forecasts.
• Lead initiatives focused on improving key performance metrics such as cycle time, throughput, and waste reduction, utilizing Lean, Six Sigma, or other operational methodologies.
• Foster the growth and development of a high-performing workforce. Provide coaching, mentorship, and professional development opportunities.
• Develop and manage budgets for Quality, Supply Chain, and Manufacturing departments, identifying cost-saving opportunities without compromising quality or efficiency.
• Facilitate cross-functional collaboration to ensure seamless integration of processes and alignment toward achieving organizational goals.

Benefits

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
• 4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
• PTO, encompassing inclusive holidays
• Career Development opportunities (IMI's ‘Catalyst' Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree