Operations Director - Salisbury, NC

Jabil•Salisbury, NC

3d•Onsite

About The Position

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Operations Director – supporting cloud and AI data center infrastructure customers. Based onsite at our new Salisbury, NC location. We are offering relocation assistance! Please note: This role will require extensive travel to another Jabil site during the first 3–6 months for training, team integration, and operational alignment. The Operations Director is responsible for leading and optimizing all aspects of factory operations, ensuring efficiency, cost-effectiveness, and exceptional customer satisfaction. This role drives operational excellence, strategic planning, and continuous improvement initiatives to enhance productivity and profitability. This role requires a results-driven leader who can balance strategic vision with hands-on execution to drive operational success. What can you expect to do?

Requirements

Extensive experience in factory operations, in manufacturing, assembly, or industrial environments.
Strong financial and analytical skills with the ability to optimize operational costs and business performance.
Proven track record in change management, process improvement, and driving efficiency initiatives.
Excellent leadership and communication skills, with the ability to influence and collaborate across teams.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and business analytics tools.
Bachelor’s degree required, Master’s degree preferred.
Minimum of 15 years of progressive experience in operations, with a strong track record of leadership, process optimization, and strategic execution in manufacturing or industrial environments.
Minimum of four (4) years of experience in high-technology manufacturing services: electronics, data center, server/rack production, semiconductors, or similar industry.
Experience with new product introductions required.
Minimum of four (4) years of personnel management and team development experience.
Extensive experience working directly with customers and managing customer relationships.

Nice To Haves

Experience leading end-to-end greenfield and brownfield manufacturing facility startups, including infrastructure development, equipment commissioning, staffing, and operational ramp-up to full production capacity, preferred.

Responsibilities

Leadership & Strategy: Oversee factory operations, including electrical/mechanical assembly, testing, purchasing, planning, production, and inventory control. Align daily operations with company objectives and customer expectations.
Operational Excellence: Develop and implement strategies that enhance efficiency, reduce costs, and drive revenue growth while maintaining high-quality standards.
Team Management: Lead and develop a high-performing team, ensuring cross-functional collaboration, performance monitoring, and continuous improvement.
Customer Engagement: Act as a key liaison with customers to enhance output, yield, and satisfaction through proactive communication and problem-solving.
Process Improvement: Drive change management initiatives, implementing continuous productivity and cost-reduction programs. Identify opportunities for resource optimization and operational efficiency.
Financial Oversight: Set policies, forecast revenue and capital expenditures, and manage budgets to ensure financial health and sustainability.
Compliance & Quality: Ensure all operations comply with industry regulations, company policies, and quality standards.

Benefits

Competitive Base Salary
Annual Bonus
Long Term Incentives
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Community Volunteer Opportunities