Operations Director - The Field at Hazelwood Green

The Sports Facilities Companies•Pittsburgh, PA

About The Position

The Field at Hazelwood Green is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Pittsburgh, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. The Field at Hazelwood Green is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The Operations Director will be responsible for the management of the operations of the facility including but not limited to field and property maintenance, housekeeping, landscaping, food & beverage, event management, guest services and reporting. The Operations Director will also work closely with other departments in hiring, training, and staff scheduling.

Requirements

A bachelor's degree in recreation, sports management or related field and 3-5 years appropriate experience preferred
Field and property maintenance/management experience preferred
Food service and food service management experience preferred
Must have excellent interpersonal, problem solving and negotiating skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours)
Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
Prior responsibility in daily P&L management and budget oversight
Well organized, efficient, flexible, and able to meet deadlines
Must be able to lift 50 pounds waist high
May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend
Will be required to operate a computer
Facility has intermittent noise

Responsibilities

Hiring and training facility Team Members
Oversees front-line Managers/Supervisors to ensure compliance with company policies and additional applicable laws
Oversees the administration and high level of detail required in the organization of events and programming
Primary contact for all events after they have been contracted
Responsible for event/programming setup and tear-down
Event development in-house and co-partnerships
Serving as Manager-on-Duty ("MOD")
Effectively collaborates with other departments, including Finance and Marketing, to help achieve quarterly and annual goals
Manages health & safety, quality control, operations expense management, security, and risk management
Manages property and field maintenance
Oversees proper cash handling procedures
Hires, trains, and educates staff on proper event and safety procedures
Ensures staff is prepared for events
Contributes to preparing and executing the annual business plan
Manages all aspects of the Food and Beverage department
Oversees and makes sure all certifications are updated and renewed on time
All additional tasks assigned by the General Manager or Vice President of Venue Management