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Intradiem is a technology company on a mission to reinvent customer service through automation. We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year. In this role, you will learn and support the development of custom reporting solutions and data workflows using Birst, Dremio, Superset, and other BI tools. You will work with senior team members to implement SQL/MariaDB queries, stored procedures, and schema designs for user data management, reporting, and basic integrations.
