Operations Depository Trust Company (DTC) Settlement Analyst

KeyBank•Brooklyn, OH

4d•$48,000 - $72,000•Hybrid

About The Position

The Operations Depository Trust Company (DTC) Settlement Analyst is responsible for the accurate and timely settlement of equity, fixed income, repo, options, swaps and futures trades, both US and global, for accounts on the Global Plus system. Provides support to department Manager, Section Manager, and Associates to ensure the proper entry, confirmation, settlement, and trade resolution for all facets of Equity and Fixed Income Trading. The individual will assist and support Investment/Trust professionals in a Trust and Investment Management environment. Additionally, an Analyst researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast-paced and ever-changing environment.

Requirements

Bachelor's degree in Accounting, Finance or business-related area or equivalent work experience
0+ years minimum experience in the financial services industry (could include internships, involvement in school programs, etc.)
Experience working with Microsoft Office Products (Excel, Word) required
Basic - Intermediate Excel skills required (VLOOKUP's, Subtotals, etc.)
Trade Settlement Execution: Ensures accurate and timely settlement of equity, fixed income, repo, options, swaps, and futures transactions.
Exception & Break Resolution: Identifies, researches, and resolves trade exceptions, failed trades, and reconciliation breaks quickly and accurately.
Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, determine root causes, and recommend solutions.
Stakeholder Relationship Management: Builds effective relationships with investment managers, brokers, internal partners, and external clients to support smooth operations.
Process & Procedure Management: Updates, maintains, and follows operational policies and procedures while supporting automation and continuous improvement.
Quality Control Review: Performs reviews on team members’ work to ensure accuracy, consistency, and adherence to standards.
Training & Knowledge Sharing: Trains new employees and provides daily guidance to analysts to support team development and operational excellence.
Multitasking & Deadline Management: Manages multiple priorities simultaneously and meets tight trade and settlement deadlines in a fast‑paced environment.
Client Service Orientation: Provides proactive, high‑quality service to internal and external clients, ensuring timely support and issue resolution.
Technical Proficiency: Uses Microsoft Excel (VLOOKUP's, Subtotals) and operational systems (e.g., Global Plus) to process, reconcile, and analyze trade data effectively.

Nice To Haves

Investment Operations experience, preferred

Responsibilities

Support DTC Settlement: Deliver out sales of securities through the Depository Trust Company according to industry and department deadlines.
Settle purchases of securities through the Depository Trust Company according to industry and department deadlines.
Resolve settlement problems and issues through analysis and collaboration with both internal and external parties.
Balance trade settlement activity through DTC according to department deadlines.
Perform the net settlement process with DTC according to department and industry deadlines.
Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel
Research and resolve issues as they arise
Take a leadership role in operational projects and client requests
Update and maintain policies and procedures
Perform quality control review on team members’ work
Provide training for new employees and daily guidance to other analysts as assigned by Section Manager
Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis
Ability to identify issues and effectively research and resolve problems, including definition of root cause
Act as a back-up to other team members
Support team with approvals, reversals, and end of day activities
Ability to handle multiple tasks at the same time, and meet tight trading deadlines
Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice
Comply with all KeyBank policies and procedures, including always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
Participate in Business Reviews and Continuous Improvement initiatives
Provide problem solving ability as well as support to others with problem solving
Provide proactive client service
Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department