Operations Customer Information Specialist

First Financial Bank • Terre Haute, IN

96d

About The Position

The Operations Customer Information Specialist is responsible for verifying input data from source documents to ensure customer accounts are accurately set up and maintained. This role involves processing various customer account activities and supporting both customer and banking center staff.

Requirements

• High School diploma or equivalent
• Computer skills, including knowledge of Windows based spreadsheet and word processing programs

Nice To Haves

• Written and oral communication skills
• Initiative
• Problem assessment and solving skills
• Detail oriented
• Organizational skills

Responsibilities

• Process address change forms
• Process lost contact activities
• Process return mail
• Process duplicate CIF corrections
• Process dormant change requests
• Perform QA of all changes
• Support customer and banking center staff
• All other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED