Operations Coordinator

Constructive Loans • Oakbrook Terrace, IL

392d

About The Position

The Operations Coordinator at Constructive Loans plays a crucial role in facilitating activities related to the Secondary Marketing process, ensuring compliance and accuracy in loan-level data management. This position involves coordinating with various departments to resolve issues, conducting quality control reviews, and supporting post-closing processes, all while maintaining a customer-centric approach in the mortgage servicing industry.

Requirements

• High school diploma/GED required.
• Bachelor's degree preferred or equivalent work experience (2 years in mortgage processing, underwriting, and/or quality control).
• Ability to review documents for completeness and accuracy.
• Excellent organizational, analytical, attention to detail, and planning skills.
• Strong written and verbal communication skills.
• Recent experience in loan-level processing, underwriting, closing, and post-closing in residential and commercial mortgage origination.
• Familiarity with Encompass software preferred.
• Proficient in Microsoft Office products, especially Excel and Word.
• Self-motivated, detail-driven, and highly responsive.

Nice To Haves

• Experience with multiple operating systems and applications.
• Demonstrated teamwork and excellent customer service skills.

Responsibilities

• Review and resolve due diligence exceptions and loan defects.
• Analyze credit-related characteristics at a loan level to ensure compliance with all guidelines.
• Coordinate and monitor operational deliverables to ensure timely completion.
• Work with various departments to resolve open issues.
• Assist with post-sale loan audits to ensure accuracy and completeness.
• Collaborate with multiple departments as needed.
• Perform any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED