Operations Coordinator at Boston University Hillel

Hillel International • Boston, MA

7d • $48,000 - $53,000 • Onsite

About The Position

Join Boston University Hillel as our Operations Coordinator and help keep our space welcoming and working well for students. This role is great if you have a little work experience and enjoy hands-on tasks that make events and everyday life run smoothly. Our building gets over 30,000 student visits a year—four floors with programming space, dining, lounges, and offices—so you’ll be part of a busy, friendly place on campus.
You’ll work with the Chief Operating Officer and the rest of the staff to support daily operations and programs. This position is a strong entry-level (or re-entry) opportunity in a university setting, Jewish communal work, or nonprofit environment, with chances for mentorship and professional growth.
This is a full-time, in-person position. Typical hours are Monday–Friday, 9:00 AM–5:00 PM, with occasional evenings or weekends (about 1–2 per month). Coverage for major Jewish holidays—especially Rosh Hashanah, Yom Kippur, and Passover—is required for program support.

Requirements

• Comfortable with hands-on work (tidying rooms, moving furniture, basic upkeep).
• Attentive to detail and service-oriented, keeping spaces neat, clean, and orderly.
• Responsive to email and able to follow up when issues come up.
• Good with people and happy to support students, staff, and visitors.
• Willing to learn building systems and follow safety and security guidelines.
• Organized and able to juggle several small tasks at once.
• 0–3 years of relevant experience (operations, facilities, hospitality, administrative or nonprofit)
• Strong customer service and hospitality orientation with comfort working closely with college students
• Proficiency with Microsoft Office (Office 365) and ability to learn new systems
• Clear verbal and written communication skills; ability to communicate sensitively with varied audiences
• Strong time management, organizational, and interpersonal skills
• Ability to work both independently and collaboratively; comfortable prioritizing multiple tasks in a fast-paced setting
• Flexibility to work occasional evenings/weekends and respond to emergencies as needed
• Ability to lift and carry 25 pounds (for example moving cases of wine, re-arranging tables and chairs)
• Caring, approachable, and a good sense of humor
• Do not need a Jewish background must be comfortable in Jewish/pluralistic spaces

Nice To Haves

• Bachelor's degree preferred

Responsibilities

• Help keep the building running: coordinate regular maintenance and custodial services, report small repair needs, and make sure spaces feel safe and welcoming.
• Staff and support the front desk: help train and supervise student front-desk workers and fill in when a shift needs coverage.
• Assist with security and access: learn basic security procedures, help handle after-hours facility issues, and assist with keys or card access.
• Handle outside requests and rentals: help coordinate visits from groups outside Hillel, assist with contracts and event setup, and help with post-event tasks.
• Support weekly and holiday meals, classes and events: help with logistics for Shabbat and holiday meals and other large events (including occasional evenings/weekends).
• Help with projects as needed: assist the COO on special projects and suggest ways to make things run smoother.

Benefits

• A salary of $48,000-$53,000, depending on level of experience
• A comprehensive benefits package, including health insurance, Tax Deferred Retirement Plan, Life, AD&D, and Long Term Disability insurances, Flexible Spending Plan, generous vacation/sick time, and parental leave.
• Great professional development, mentoring, and skill-building opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1-10 employees