Operations Coordinator - Port Arthur, TX

Bureau Veritas•Port Arthur, TX

About The Position

A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics. This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions. City: Port Arthur State: Texas OPERATIONS COORDINATOR Location: Port Arthur, TX POSITION SUMMARY The Operations Coordinator receives, records, and distributes work orders to field employees based on customer service requests. This role requires sound judgment in assigning qualified inspectors, coordinating resources, and ensuring all assignments are properly staffed and executed. The Operations Coordinator serves as a critical liaison between clients, laboratory personnel, and field staff, maintaining clear communication and documentation throughout each assignment lifecycle. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities while maintaining the highest standards of professionalism and integrity.

Requirements

High school diploma or GED
Minimum 5+ years as an Inspector or similar field operations position
Demonstrated knowledge of company Health, Safety & Environment (HS&E) procedures
Knowledge of relevant governmental regulations
Strong organizational and time management skills
Ability to manage multiple priorities simultaneously
Sound judgment in resource allocation and personnel assignment
Detail-oriented with strong proofreading and verification abilities
Independent decision-making capability
Read and interpret safety rules, operating/maintenance instructions, and procedure manuals
Write routine reports and correspondence
Speak effectively to groups of customers and employees
Demonstrate excellent communication skills (verbal and written)
Perform calculations (addition, subtraction, multiplication, division) in all units of measure
Compute rates, ratios, and percentages
Draw and interpret bar graphs
Understand and plan for effective work assignment performance
Prepare documented action plans and instructions (written, oral, and/or diagrammatic)
Deal rapidly and effectively with problems involving multiple variables
Make independent decisions and communicate them to staff, management, and customers
Valid driver's license

Responsibilities

Receive work orders from specialized clients via written and/or verbal communication
Create and maintain comprehensive job files
Prepare and issue job orders and laboratory instructions
Select and dispatch field personnel based on inspector qualifications, job type, customer requirements, and field experience
Ensure adequate staffing levels to cover all required aspects of assignments
Distribute all required information to laboratory, clients, and inspectors
Keep all parties fully informed throughout the course of assignments
Confirm figures with terminal personnel and issue confirmed figures, summaries, and verbal confirmations to clients
Coordinate paper flow throughout the office to ensure timely delivery of proper documentation to clients
Proofread formal reports before final release
Coordinate with laboratory regarding sample analysis and results
Verify job conformance to customer requirements
Verify calculations and documentation accuracy
Provide positive and/or negative performance feedback to staff as needed
Report irregularities to management and generate non-conformance reports as required
Recommend disciplinary action when appropriate
Participate in and/or lead investigations into discrepancies and problems
Represent Bureau Veritas through professional appearance and ethical conduct at all times
Maintain 24-hour on-call status as directed
Support and participate in Bureau Veritas's Business Management System (BMS)
Attend required company meetings and training
Perform field inspector duties as workload and assignment nature dictate
Ensure full and adequate coverage of all field assignments by assigning appropriate resources and personnel
Instruct and provide guidance to field staff
Provide job-related and safety training as needed
Maintain training records for all field staff
Ensure field staff are properly equipped with required safety and inspection equipment (clean and calibrated)
Perform field inspector audits
Recognize and discipline field staff based on performance