Operations Coordinator - University of California, Berkeley

Learfield • Berkeley, CA

33d

About The Position

Learfield Amplify represents over 40 collegiate athletic departments, professional sports teams and related industry organizations nationwide, with more than 200 on-site sales personnel dedicated to serving these respective relationships. The company delivers a total revenue solution through staff development, high-value expertise, and engaged fan relationships. As the sports industry and fan behavior continues to evolve, Learfield Amplify also remains at the forefront of business intelligence through many of its national relationships as well as with Fanbase, powered by Learfield, leading to increased revenues for teams across the country. Learfield Amplify is seeking a dynamic and detailed focused Operations Coordinator to assist our sales and customer service teams. This role is responsible for driving revenue growth, enhancing customer satisfaction, and ensuring effective delivery of services.

Requirements

• 1+ years of relevant sales or marketing experience in the sports/sponsorship landscape
• Attention to detail
• Ability to work in a fast-paced environment
• Knowledge of sports industry
• Excellent communication skills
• Team player
• Able to handle multiple projects with varying deadlines
• Ability to think strategically, creatively, and proactively
• Strong analytical skills and proficiency with PowerPoint, Adobe Photoshop/Illustrator, Excel

Nice To Haves

• Experience with Paciolan, Salesforce, and Marketing Automation (preferred but not necessary)
• Bachelor’s degree or equivalent work experience in applicable field preferred

Responsibilities

• Sales Support marketing assets and coordinate fan experience tracking and execution.
• Assist with maintaining accurate, timely account information within CRM and ticketing systems.
• Service Assist the service team by assisting with inbound inquiries and fan correspondence as needed.
• Assist in managing renewal prize fulfillment, ensuring timely delivery and documentation.
• Assist with the season ticket holder gift, including development and distribution, and support the planning and execution of all related events.
• Premium Sales/Service Lead coordination of administrative tasks within Premium Sales & Service
• Execute and support all game day premium activations.
• Other Lead and oversee all scheduling and coordination for game day interns.
• Other duties and responsibilities as assigned.

Benefits

• Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability.
• Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.
• Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees