Operations Coordinator

Liberty•Apple Valley, CA

1d•$24 - $36

About The Position

Algonquin Power & Utilities Corp. (AQN), parent company of Liberty, is a diversified international generation, transmission, and distribution utility. AQN is committed to providing safe, reliable, and cost-effective energy and water solutions through our portfolio of utility investments to over one million customer connections, largely in the United States and Canada. At Algonquin, our vision is to be the most trusted utility service provider in North America – a premium regulated utility, known for our customer focus, commitment to sustainability, and strong community partnerships. Our employees are at the heart of that vision. We believe that when people are empowered to learn, grow, and contribute their ideas, we can achieve remarkable results together. We are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long-term value for our customers, communities, employees, and shareholders.PurposePosition is responsible for administering field operations activities related to scheduling MDT workload as appropriate, resolving measurement errors, receiving and scheduling construction and basic administration functions and coordinating maintenance orders. Other duties as assigned.

Requirements

High school diploma or equivalent; associates degree preferred.
Minimum of two experience in customer service or closely related field will be considered; utility experience a plus.
Requires the ability to communicate with internal and external customers in order to obtain and/or provide basic facts using by phone, email, and letter.
Requires the ability to perform basic mathmatical skills (add, subtract, multiply, and divide).
Requires proficient computer skills for data entry, reporting, reference and/or retrieval of tasks.
Requires proficiency in Microsoft office (Excel, Outlook, and Word).

Nice To Haves

utility experience a plus.

Responsibilities

Monitors, controls and reschedules MDT workload as appropriate; read all system generated reports and makes preparations for next day operations.
Generates reports on completed, closed, cancelled and aging service orders.
Efficiently dispatches services orders and work orders to operations staff based on schedules provided by Supervisors.
Provides general administrative support within Operations.
Monitors, schedules, and processes ITRON meter reading routes as needed, serve as a backup to Meter Data Coordinator.
Assign priorites to calls and schedules orders for appropriate personnel.
Works closely with Operation Supervisors to add controls within the locate process. May prepare, distribute and maintain daily line locates.
Generates and maintains various logs and reports on a daily, weekly and monthly basis.
Investigates measurement erros and coordinates adjustments.
Assists personnel by communicating pertinent data and other information related to various situations.
Other duties as assigned.