Operations Coordinator

Dahl Consulting-posted 9 months ago

Entry Level

Sartell, MN

Professional, Scientific, and Technical Services

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Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. This company is hiring an Operations Coordinator for a contract position. The contract duration is 12 months, and the worksite location is Sartell, MN. The compensation for this role is $21.00 per hour.

Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice.
Monitor task boards and assigned email accounts to respond to customer and carrier requests.
Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training.
Follow through on customer or carrier requests to ensure satisfaction.
Validate and ensure the accuracy of load data in systems according to customer standards.

High school diploma or GED.
Previous customer service experience.
Ability to work evenings and/or weekends (select roles only).
Basic proficiency in Microsoft Office Suite of programs preferred.
Demonstrated communication, prioritization, and time management skills.
Prior work experience that required attention to detail and accuracy.

Previous customer service experience in a call center or similar environment preferred.

Comprehensive benefits package to eligible employees.

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