Dahl Consulting-posted 9 months ago
Entry Level
Sartell, MN
Professional, Scientific, and Technical Services

Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. This company is hiring an Operations Coordinator for a contract position. The contract duration is 12 months, and the worksite location is Sartell, MN. The compensation for this role is $21.00 per hour.

  • Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoice.
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests.
  • Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training.
  • Follow through on customer or carrier requests to ensure satisfaction.
  • Validate and ensure the accuracy of load data in systems according to customer standards.
  • High school diploma or GED.
  • Previous customer service experience.
  • Ability to work evenings and/or weekends (select roles only).
  • Basic proficiency in Microsoft Office Suite of programs preferred.
  • Demonstrated communication, prioritization, and time management skills.
  • Prior work experience that required attention to detail and accuracy.
  • Previous customer service experience in a call center or similar environment preferred.
  • Comprehensive benefits package to eligible employees.
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