Operations Coordinator

Enterprise Community Partners • Columbia, MD

209d • $55,000 - $65,000 • Hybrid

About The Position

The Operations Coordinator is responsible for supporting the Operations Management (OM) team and the organization. The position would support the contractor onboard process, including setting up and managing entity accounts in Salesforce and resolving issues related to Workday supplier registration. The Coordinator also supports supplier invoices, grant disbursements, and purchase order lifecycle. Support includes coordinating invoice and/or disbursement intake and processing into Workday, assisting with Salesforce updates as needed, identifying and reporting invoice/disbursement discrepancies to purchase orders, and resolving invoice/disbursement issues with business unit managers and external contractors/grantees. The position requires strong organizational skills, the ability to work independently or as part of a team, attention to detail, and analytical thinking. The candidate must also be able to multi-task in a deadline driven environment. This position reports to the Director, Compliance (Operations Management). This position is hybrid with a flexible work arrangement based in Columbia, MD.

Requirements

• Associate Degree in accounting or similar area required.
• Experience working in a contracts management environment, managing multiple priorities.
• Strong and effective communication skills, both written and verbal.
• Excellent interpersonal and customer service skills.
• Ability to communicate effectively with different teams.
• Demonstrated ability to work under pressure, independently, and within a team.
• Desire to learn new skills and master challenges.
• Proficiency with MS Office Suite, demonstrated experience working with Excel.

Nice To Haves

• Experience with Salesforce and/or Workday a plus.

Responsibilities

• Assist Grants and Contracts Associates with the overall contractor management process including updating Salesforce and Workday
• Monitor, triage, and coordinate resolution for invoice, disbursement, and purchase order submissions, inquiries and questions to the Operations Management Inbox
• Identify and report purchase order issues, including issues related to contract or sub-award (grant) modifications.
• Execute purchase order change orders in Workday as needed
• Review and process supplier invoices and grant disbursements into the Workday supplier invoice workbench within OM's established Service Level Standards ensuring payments are processed timely
• Collaborate with program staff to resolve payment issues and follow up with contractors on missing information/documentation, as needed
• Respond to internal and external requests regarding for contracts and payments
• Assist with the identification of compliance, data quality, and process issues as they arise
• Coordinate closely Finance's Treasury and Accounts Payable team
• Other duties as assigned.

Benefits

• Dental, health, and vision care plans
• Family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care
• Flexible work arrangements to promote a better work-life balance
• Health advocacy, EAP, and mental health benefits
• Financial education and wellness programs
• Auto-enrollment in the company's 401(k) plan with employer matching contributions
• Learning and development opportunities, including tuition reimbursement for job-related courses and certifications
• Annual performance bonuses and generous paid leave programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree