Operations Coordinator / Water Business Office
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About The Position
The purpose of this job is to perform administrative/technical and supervisory functions associated with the business operations of the Water Business Office, and Advance Metering Infrastructure (AMI) functions. This position is responsible for, but is not limited to: assuming the duties of the Administrator in his/her absence, supervising the billing, collections, and customer service functions relating to customer service, billing and historical account information management. Reviews and evaluates the AMI performance on a day to day basis inclusive of ensuring data security and accuracy and web-based interface with the customer; auditing/balancing financial records; generating statistical reports; maintaining computer system; supervising assigned staff; and performing additional tasks as assigned.
