Operations Coordinator-Shipping

Insight • Hanover Park, IL

192d

About The Position

The Operations Coordinator supports warehouse, shipping, and customers by handling all daily shipment activities with the warehouse team, carriers, and shipping support. This position will be key to cross-functional communication and daily tasks.

Requirements

• A passion for exceptional customer service with a high attention to detail
• Hall of fame work ethic with a history of excellent attendance
• Ability to take ownership of responsibilities and see tasks through completion
• Ability to work in a fast-paced environment with rapidly changing priorities
• Excellent communication, multi-tasking and problem-solving skills
• Microsoft Office Suite - Outlook, Excel, Word, PowerPoint
• ERP - SAP experience preferred

Responsibilities

• Handle a high volume of inbound and outbound carrier calls to provide shipment details
• Coordinate large scale shipments: schedule pickup, confirm delivery, dispatch, and set up location tracking
• Coordinate with Service Labs and Warehouse team members to ensure all transactions are cleared for shipping outbound
• Run shipping reports
• Ensure all able deliveries from the labs are scheduled and routed to the proper carrier
• Support customer and carrier facing sales teams while freight is over the road through consistent communication with all parties
• Facilitate communication with customers, carriers, shippers, and receivers to help resolve shipping issues with a high level of professionalism
• Drive our customer scorecards and compliance through process adherence and improvements in the Operations Distribution Center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 5,001-10,000 employees