Operations Coordinator, Mandel Center for Leadership Development

Jewish Federation of Palm Beach County•West Palm Beach, FL

About The Position

Jewish Federation of Palm Beach County is a 501(c)3 nonprofit organization dedicated to transforming, inspiring and saving lives in the Palm Beaches and 70 countries around the world. Each year, the Jewish Federation inspires thousands of community members to contribute, volunteer, and participate in programs that generate $50 million, thereby creating a significant impact within the community. The Mandel Center for Leadership Development (“Mandel Center”) is Jewish Federation’s initiative focused on developing high-performing volunteer and professional leadership for the Jewish community of the Palm Beaches. A community with strong leadership includes volunteers who serve on Boards and Committees and professional staff who work to execute the organization’s mission and vision. The Mandel Center encourages all leaders involved with the Jewish community to seek ongoing learning and development. The Operations Coordinator, Mandel Center for Leadership Development is responsible for ensuring the effective, efficient, and data-informed operation of the Mandel Center. This role oversees the systems, processes, logistics, and data infrastructure that support leadership and talent development initiatives. Working closely with the Vice President and Mandel Center staff, the Operations Manager manages program operations, CRM data integrity, alumni tracking, reporting, and cross-departmental coordination. This position plays a key role in translating strategy into execution, supporting departmental goals through strong project management, analytics, and operational excellence.

Responsibilities

Support Mandel Center staff with budget tracking, financial processes, and project coordination across initiatives.
Coordinate planning, execution, and evaluation of Mandel Center programs to ensure alignment with organizational priorities and outcomes.
Analyze, review, and improve departmental processes, policies, and procedures to enhance efficiency and effectiveness.
Maintain electronic files and records in coordination with the Mandel Center Administrative Professional.
Map annual program cycles, identifying peak and low-demand periods to support staff planning and collaboration.
Manage the Mandel Center program calendar in collaboration with Fundraising & Resource Development (FRD) and Planning teams.
Enter and maintain accurate constituent records in the CRM for leadership program participants and committee members.
Manage and update participant data across all Mandel Center leadership cohorts, including LEAP, ELP, JDC, MLI, and Wexner.
Pull, analyze, and interpret data related to current and prospective leaders to inform strategy and engagement.
Generate reports and data summaries for senior leadership and committees, maintaining strict data confidentiality.
Maintain committee records, including participation history, job descriptions, and compliance documentation.
Manage data related to leadership applications, evaluations, and assessments to ensure accuracy and accessibility.
Review and analyze alumni engagement data from Mandel Center leadership programs to support long-term relationship strategies.
Collaborate with Marketing & Communications and internal stakeholders to ensure accurate program representation across platforms.
Support CRM updates, website content, and leadership communications aligned with Mandel Center strategy.
Manage logistics for leadership and talent development programs, including trainings, workshops, and meetings.
Track participant progress, engagement, and feedback to support evaluation and continuous improvement.
Ensure accurate data entry and recordkeeping for all leadership and professional development programs.
Coordinate communications with participants and facilitators, including schedules, reminders, and updates.
Maintain talent development records to support compliance, reporting, and staff growth.
Support evaluation efforts by compiling participation metrics and outcome data.