Operations Coordinator - Installation
About The Position
This is an exciting opportunity to join an early stage company of talented operations generalists, led by seasoned energy veterans. At Zero, we have a lean and targeted operations team - all our roles have substantial scope, and are all cross functional from sales through deployment. This role is an Install Operations Coordinator for our HQ location in Denver. As an Install Operations Coordinator, you will be responsible for core customer workstreams throughout our field operations function and will touch nearly every part of customer experience. If you are looking for a high-impact role at a high-growth climate company, are hyper-organized and love bringing structure to your environment, or just love heat pumps, apply to join our team! - You will Deliver an excellent customer and contractor experience daily to ensure successful project execution from contract signature through project completion - Take full ownership of support lines and interface directly with customers, subcontractors and vendors - Track and maintain project documentation, including permits and inspections, job close out, and commissioning documentationInterface with equipment partners and support supply chain management - Overall, help each team at Zero to be more efficient and effective while contributing to our ambitious mission
Requirements
- 3+ years of experience in project management, installation operations, customer service, or a related role as an operations generalist
- Energetic and self-driven, with a strong sense of self-ownership and follow through
- Excellent communication abilities, ability to interface with customers
- Strong organizational and multitasking skills
- Proficiency in CRM tools, Microsoft Office, G-Suite
- You live within 50 miles of Denver, CO (or are willing to relocate with assistance)
Nice To Haves
- Familiarity with heat pumps, other renewable energy products or home services
Responsibilities
- Deliver an excellent customer and contractor experience daily to ensure successful project execution from contract signature through project completion
- Take full ownership of support lines and interface directly with customers, subcontractors and vendors
- Track and maintain project documentation, including permits and inspections, job close out, and commissioning documentationInterface with equipment partners and support supply chain management
- Overall, help each team at Zero to be more efficient and effective while contributing to our ambitious mission
Benefits
- Meaningful equity
- Annual performance-based bonuses for outstanding performance
- Medical, Dental, and Vision
- Generous PTO + unlimited sick days
- Primarily an in-office role, with a flexible schedule
- Workstation stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
