Operations Coordinator II - 4789

BronxWorks • New York, NY

89d

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Jerome Avenue Men’s Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services.

Requirements

• Two years’ experience in a related field required.
• Supervisory experience preferred.
• Experience liaising with contracted service providers to maintain high level of cleanliness and service.
• Familiarity with (or demonstrated ability to develop proficiency in) OSHA, DOHMH, FDNY, DHS, OTDA, and Callahan Consent Decree requirements and procedures.
• Certification in operation of all fire department standards such as Standpipe with City Mains, Fire Drill Conductor, Maintenance of I side Alarm System and Supervision of Low PSI Oil Burner.
• Proficiency in standards applied by the OSHA and Department of Health for kitchen operation, youth programs and congregate social service programs.
• Strong computer skills including proficiency with MS Excel or other spreadsheet program.
• Strong writing and communications skills.

Responsibilities

• Liaise with contracted maintenance to ensure that building is maintained in good condition.
• Maintain work order management system and liaise with contracted maintenance staff to ensure timely work order completion.
• Oversee the maintenance of equipment and furnishings and control supply distribution.
• Operate quickly to cure any violations to keep building up to code.
• Supervise operations staff, including Program Assistants.
• Oversee and supervise staff responsible for maintaining client property storage in accordance with DHS policies.
• Oversee and supervise staff responsible for managing client census.
• Oversee and supervise staff responsible for linen and hygiene supply inventory and distribution.
• Manage the collection, presentation, and reporting of operations data, including client census and supply inventory.
• Ensure operations staff receive all the appropriate training to maintain the safety standards.
• Supervise vendors and ensure expenses are properly documented and payments quickly made.
• Ensure all operations staff have access to the appropriate personal protective equipment and that staff are using the equipment properly.
• Provide crisis intervention 24 hours a day regarding all aspects of building’s systems.
• Conduct monthly inspections of entire facility including all major building systems.
• Oversee maintenance of vendor and inspection logs.
• Assist Program Director in maintenance of Critical File.
• Plan, develop, implement, and assess operations policies and procedures for the facility.
• Ensure regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid.
• Ensure cross-shift communication.
• Perform additional duties as assigned by manager.
• Position is on-call 24/7 in case of emergency.

Benefits

• Equal employment opportunity and providing reasonable accommodations to qualified candidates and employees.

What This Job Offers

• Number of Employees: 501-1,000 employees