Operations Coordinator I
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Pay rate is commensurate with experience. The ideal candidate will have a strong administrative skillset, including the MSOffice suite & demonstrated experience supporting multiple leaders within an organization; preferably healthcare. Job Summary Summary: Responsible for supporting the daily operational functions of the organization. This role involves coordinating various administrative and operational tasks, ensuring smooth workflow, and assisting with the implementation of operational procedures. This position will also support our American Heart Association (BLS) program. Does this position require Patient Care? No
Requirements
- High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred
- Can this role accept experience in lieu of a degree? Yes
- Experience in an administrative or operational support role, preferably in a healthcare or hospital setting 2-3 years required
- Strong organizational and time management skills with attention to detail.
- Strong interpersonal skills and the ability to work with teams with varied experiences and viewpoints
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
Nice To Haves
- Basic understanding of hospital operations and regulatory requirements is a plus.
Responsibilities
- Assist in managing day-to-day operational activities, including scheduling, reporting, and correspondence.
- Prepare and maintain operational documentation, including reports, records, and meeting minutes.
- Support the implementation and monitoring of operational policies and procedures.
- Assist with inventory management, including tracking supplies, ordering, and ensuring proper stock levels.
- Provide exceptional customer service to patients, visitors, and hospital staff.
- Address and resolve operational issues or concerns in a timely and efficient manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
