Operations Coordinator - Hospital at Home - Part Time
About The Position
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Please note that this is NOT a remote position. The office is located in Pennsauken at 6991 North Park Dr. Job Summary: The Hospital at Home Operations Coordinator is remotely patient-facing and supports all the administrative and logistical functions of the Hospital at Home program. The operations coordinator will work closely with the interdisciplinary team to schedule all care team visits, coordinate supply and equipment delivery to the patient’s home, and arrange patient transportation. The operations coordinator will support all patient logistic operations as required while maintaining high quality and safety standards.
Requirements
- Previous administrative support experience in a healthcare setting or direct patient care experience required.
- Strong customer service skillset and detail oriented.
- High School Diploma required.
Nice To Haves
- Experience working in medical supply chain and logistics preferred.
- Associate's degree preferred.
Responsibilities
- Supports Hospital at Home leadership and nurse staffing with organizing patient assignments and scheduling of all virtual and in-person care team visits and supports the Hospital at Home Clinical Coordinator with virtual rounding and in-bound call response.
- Arranging, tracking, and maintain inventory of all required patient care resources deployed to a patient's home and communicating the status of those resources to various internal and external stakeholders.
- Works with the patient and transport services to coordinate any required patient transportation needs. Will also track and escalate delays with patient transportation turnaround times as needed.
- Adheres to policies and procedures of the organization, including HIPAA and Patient confidentially regulations.
- All other duties as assigned.
Benefits
- Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions.
- Eligibility for benefits is governed by the applicable plan documents and policies.
- For more benefits information click here.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
