Operations Coordinator Support Administration Evenings Full Time Hybrid

Northwestern Memorial Healthcare•Chicago, IL

5d•$27 - $39•Hybrid

About The Position

The Operations Coordinator, Administration reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. The Operations Coordinator, Administration is critical in coordinating the daily operations of administrative support services. The coordinator plays a key role in the overall coordination of the department’s office services including communicating across the organization on behalf of departmental leadership. Such coordination may involve collecting and analyzing information prior to presenting to management; preparing reports; expediting work results; and, establishing and revising work procedures while utilizing a variety of technological applications. This position will also involve preparing information related to personnel management.

Requirements

A minimum of three years of experience in an administrative role within academic healthcare.
Proficiency in use of office-based technologies/software and maintaining data in enterprise-wide systems, particularly Microsoft Office software and PeopleSoft.

Nice To Haves

Bachelor’s degree.
Experience in collaborating with academic physician leaders desired.

Responsibilities

Coordinates and troubleshoots administrative efforts of the academic office for physician and administrative leadership by handling the diverse needs of the department including those related to facilities, information systems, communications, and office equipment.
Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms control, supplies inventory and office resources.
Utilizes appropriate resources within the institution and department to provide consultation, education, technical, or informational services to internal and external customers.
Participates in the development and implementation of policies and procedures pertaining to the operation of the department under the direction of department leadership.
Coordinates all aspects of departmental/faculty calendars by coordinating meetings, conferences, teleconferences, and travel.
Maintains adequate inventory of office supplies and orders special items as needed, always ensuring compliance with purchasing policies.
Actively participates in hiring and termination discussions for administrative staff in the department.
Actively participates in performance coaching/mentoring and provides regular feedback to the administrative staff in the department.
Prepares itineraries and travel arrangements for faculty recruitment efforts.
Provides administrative support to physician leadership within the department as required, including answering phones, screening, and directing calls, scheduling all appointments meetings, managing calendars, making travel arrangements, preparing, and delivering correspondence and maintaining confidential departmental files.