GUCCI Operations Controller - Chicago Michigan Avenue

Kering•Chicago, MI

11d

About The Position

Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description Role Mission As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience. This person must possess a positive attitude, excellent communication skills and a passion for the brand.

Requirements

Bachelor’s Degree preferred
Experience with technology to utilize internal retail systems and shipping software programs
Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes
1 year of administrative or stock experience; preferably in a luxury environment
Strong attention to detail and ability to multitask
Familiar in Microsoft Word and Outlook
Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.
Qualified candidates must have the proper work authorization to work in the United States

Responsibilities

Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve
Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages
Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner
Maintain clear and accurate operations documents/procedures for reference purposes
Submit all 8300 and tax-exempt forms as received
Communicate all discrepancies/issues immediately to management
Process repairs and damages on a timely basis according to company guidelines
Assists with physical maintenance of the boutique
Place orders as needed for all supplies for the office and store
Ensure compliance with company standards, procedures, and security guidelines.
Ensure an accurate and organized store inventory at all times
Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.