Operations Control Agent - SJU Airport

PrimeFlight•Carolina, PR

60d

About The Position

Our Operations Control Agent is a critical role responsible for monitoring and managing the operational aspects of airport services. This position involves overseeing and coordinating various operational elements such as flight schedules, gate assignments, and ground services to ensure smooth and efficient airport functioning. You are also tasked with responding to operational disruptions and emergencies, ensuring swift resolution and minimal impact. Furthermore, the role requires continuous communication with airlines, ground staff, and other relevant parties to maintain operational flow and adherence to safety and regulatory standards.

Requirements

Minimum age of 18 years old
Minimum of 2 years of experience in airport operations or a similar role
Knowledge of airport operational procedures and regulatory requirements
Proficiency in airport management systems and software
Strong decision-making and problem-solving skills
Excellent communication and coordination abilities
Ability to work effectively under pressure and in a fast-paced environment
Comfortable working with computers, mobile devices, and tablets
Ability to pass a drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.
The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Basic computer skill required
Bilingual required
Open availability required (Weekends included)
Stand and walk for extended periods of time
Ability to lift 70 pounds or more
Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Responsibilities

Monitor and manage the operational control center for airport services
Coordinate communication between various departments such as ground handling, maintenance, and security
Track and report on flight operations, including departures, arrivals, and delays
Ensure compliance with all aviation regulations and safety protocols