Operations Connectivity Architect I

Quality Technology Services•Ashburn, VA

13d

About The Position

The Operations Connectivity Architect is a Connectivity operations and remediation leader that will audit and project manage the OSP, ISP and planning infrastructure of existing and newer data center facilities. The position will require a very hands-on approach and engagement with customers, providing solid telecom-related governance to Development, chasing problems to resolution, and offering guidance on fiber construction and hyperscale values.

Requirements

Bachelor’s Degree or equivalent professional experience
Ten or more years of relevant professional experience including extensive experience in all aspects of Cloud and Network Services.
OSP and ISP auditing and project management experience

Nice To Haves

Ten or more years of experience working in a data center environment focused on Site development
Proven record of accomplishment in Cloud and Network Services business development.
Ability to pull together cross-functional support for business development initiatives.
Strong written and verbal communications skills; advanced ability in problem solving and decision-making skills.
Must have a team focus while maintaining a demonstrated ability to work independently.
Ability to manage a wide variety of complex tasks and projects simultaneously.
Experience with customer relationship management and opportunity tracking; ability to understand and clearly present to customers highly technical concepts.

Responsibilities

Work with internal stakeholders to identify needs and communicate how to solve those needs.
Monitor new trends, new technology, and new service development across the industry.
Track and analyze past performance and lessons learned to refine installation processes and procedures and strategies
Interpret Butterfly drawings, KMZ, site plans and connectivity turnover documents
Experience with CAD design, fiber locator and GIS tools
Be a resource to bridge the gap with Connectivity and Development teams
Bring large enterprise org process and documentation experience to help mature current QTS processes
Integral part of the Connectivity Operations Audits process
Customer engagement at various project sites, as well as regularly attending internal operations and customer meetings.
Knowledgeable on OSP, ISP, Vault, Manhole and handhole installation, management and best practices and industry standards.
Interact with Pre & Post Development teams and must be able to communicate across all areas of the organization.
Experience working with 3rd party vendors for OSP and ISP audits and remediation
Working knowledge of budget process and invoice management
Able to build long-term strategic vendor partnerships
Familiar with creating and overseeing vendor RFPs through completion.
Excellent vendor management skills